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	<title>Comments on: Troubleshooting</title>
	<atom:link href="http://www.sapweb20.com/blog/powerpoint-twitter-tools/troubleshooting/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.sapweb20.com/blog</link>
	<description>SAP meets Web 2.0 = Enterprise 2.0</description>
	<lastBuildDate>Tue, 07 Sep 2010 07:25:05 +0000</lastBuildDate>
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		<title>By: Scott Thompson</title>
		<link>http://www.sapweb20.com/blog/powerpoint-twitter-tools/troubleshooting/comment-page-1/#comment-1897</link>
		<dc:creator>Scott Thompson</dc:creator>
		<pubDate>Sat, 03 Apr 2010 05:04:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.sapweb20.com/blog/?page_id=652#comment-1897</guid>
		<description>On the voting slide - It seems to be frozen.  It says loading but then nothing ever comes up.  Any ideas?

On the ticker- even when I put in an alternative feed it still is pulling from twitter.  The alternative feed works on the feedback slide though....</description>
		<content:encoded><![CDATA[<p>On the voting slide &#8211; It seems to be frozen.  It says loading but then nothing ever comes up.  Any ideas?</p>
<p>On the ticker- even when I put in an alternative feed it still is pulling from twitter.  The alternative feed works on the feedback slide though&#8230;.</p>
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		<title>By: Jesse Wilkins</title>
		<link>http://www.sapweb20.com/blog/powerpoint-twitter-tools/troubleshooting/comment-page-1/#comment-1727</link>
		<dc:creator>Jesse Wilkins</dc:creator>
		<pubDate>Sun, 21 Feb 2010 15:20:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.sapweb20.com/blog/?page_id=652#comment-1727</guid>
		<description>Hi Timo, 

Crazy question, I know, but in the instructions and troubleshooting there are references to possible connectivity issues with the sapweb20 server? Is that possible? I work from a home office and my testing last week (successful) and this week (not) are from the same computer on my home network.</description>
		<content:encoded><![CDATA[<p>Hi Timo, </p>
<p>Crazy question, I know, but in the instructions and troubleshooting there are references to possible connectivity issues with the sapweb20 server? Is that possible? I work from a home office and my testing last week (successful) and this week (not) are from the same computer on my home network.</p>
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		<title>By: Timo Elliott</title>
		<link>http://www.sapweb20.com/blog/powerpoint-twitter-tools/troubleshooting/comment-page-1/#comment-1721</link>
		<dc:creator>Timo Elliott</dc:creator>
		<pubDate>Sat, 20 Feb 2010 17:01:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.sapweb20.com/blog/?page_id=652#comment-1721</guid>
		<description>Jesse, sorry, I&#039;m afraid I don&#039;t really know... it&#039;s still working for me, so yes, it might well be some type of security issue, but unfortunately I know nothing about UACs... maybe also take a look at any logs from your firewall or virus protection software -- In the past, I&#039;ve had mysterious blockages that turned out to be my corporate software suddenly deciding that my home router was suspicious, etc.</description>
		<content:encoded><![CDATA[<p>Jesse, sorry, I&#8217;m afraid I don&#8217;t really know&#8230; it&#8217;s still working for me, so yes, it might well be some type of security issue, but unfortunately I know nothing about UACs&#8230; maybe also take a look at any logs from your firewall or virus protection software &#8212; In the past, I&#8217;ve had mysterious blockages that turned out to be my corporate software suddenly deciding that my home router was suspicious, etc.</p>
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	<item>
		<title>By: Jesse Wilkins</title>
		<link>http://www.sapweb20.com/blog/powerpoint-twitter-tools/troubleshooting/comment-page-1/#comment-1720</link>
		<dc:creator>Jesse Wilkins</dc:creator>
		<pubDate>Sat, 20 Feb 2010 14:39:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.sapweb20.com/blog/?page_id=652#comment-1720</guid>
		<description>Hi Timo, 

Still trying to figure out this connection problem. I had Autotweet working on Feb 10 (see http://www.twitter.com/jwilkinslive) and now when I try to publish with the status updates, it shows a popup with &quot;connection problem&quot; and no Tweet goes out. The only change I can see was something to UAC but I can&#039;t find where I originally changed that in the installation instructions. Help pls?</description>
		<content:encoded><![CDATA[<p>Hi Timo, </p>
<p>Still trying to figure out this connection problem. I had Autotweet working on Feb 10 (see <a href="http://www.twitter.com/jwilkinslive)" rel="nofollow">http://www.twitter.com/jwilkinslive)</a> and now when I try to publish with the status updates, it shows a popup with &#8220;connection problem&#8221; and no Tweet goes out. The only change I can see was something to UAC but I can&#8217;t find where I originally changed that in the installation instructions. Help pls?</p>
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	<item>
		<title>By: Timo Elliott</title>
		<link>http://www.sapweb20.com/blog/powerpoint-twitter-tools/troubleshooting/comment-page-1/#comment-1715</link>
		<dc:creator>Timo Elliott</dc:creator>
		<pubDate>Fri, 19 Feb 2010 14:23:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.sapweb20.com/blog/?page_id=652#comment-1715</guid>
		<description>There&#039;s no guarantees, since Twitter itself sometimes has problems, and they typically respond by slowing down the &quot;search&quot; function first, which is used by the tools. If you&#039;re worried about sapweb20.com being available, feel free to download and use the tools offline. You&#039;ll find the link here: http://www.sapweb20.com/blog/powerpoint-twitter-tools/faq/. 

The error message is due to Flash -- if you go to the flash site and reinstall the latest version, it should go away... 

Regards,
Timo</description>
		<content:encoded><![CDATA[<p>There&#8217;s no guarantees, since Twitter itself sometimes has problems, and they typically respond by slowing down the &#8220;search&#8221; function first, which is used by the tools. If you&#8217;re worried about sapweb20.com being available, feel free to download and use the tools offline. You&#8217;ll find the link here: <a href="http://www.sapweb20.com/blog/powerpoint-twitter-tools/faq/" rel="nofollow">http://www.sapweb20.com/blog/powerpoint-twitter-tools/faq/</a>. </p>
<p>The error message is due to Flash &#8212; if you go to the flash site and reinstall the latest version, it should go away&#8230; </p>
<p>Regards,<br />
Timo</p>
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		<title>By: emgecko</title>
		<link>http://www.sapweb20.com/blog/powerpoint-twitter-tools/troubleshooting/comment-page-1/#comment-1704</link>
		<dc:creator>emgecko</dc:creator>
		<pubDate>Thu, 18 Feb 2010 13:57:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.sapweb20.com/blog/?page_id=652#comment-1704</guid>
		<description>Hi Timo, you say that &quot;if it still doesn’t work, it may be that the http://sapweb20.com is down or running slowly&quot;. Is there a chance that my presentation could work in set-up and then fail during the presentation for this reason? That would be quite serious for me. 

Also, I&#039;ve just downloaded your excellent tool on my office computer, it works fine at home but I&#039;m not sure if my problem here is that the version of Powerpoint is too old. The message states that the presentation was made on a newer version and thus active x controls have been made static. Struggling to find a way to &#039;reactivate&#039; them, only how to write my own macros. 

I&#039;d appreciate you help. 

Thanks</description>
		<content:encoded><![CDATA[<p>Hi Timo, you say that &#8220;if it still doesn’t work, it may be that the <a href="http://sapweb20.com" rel="nofollow">http://sapweb20.com</a> is down or running slowly&#8221;. Is there a chance that my presentation could work in set-up and then fail during the presentation for this reason? That would be quite serious for me. </p>
<p>Also, I&#8217;ve just downloaded your excellent tool on my office computer, it works fine at home but I&#8217;m not sure if my problem here is that the version of Powerpoint is too old. The message states that the presentation was made on a newer version and thus active x controls have been made static. Struggling to find a way to &#8216;reactivate&#8217; them, only how to write my own macros. </p>
<p>I&#8217;d appreciate you help. </p>
<p>Thanks</p>
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	<item>
		<title>By: Timo Elliott</title>
		<link>http://www.sapweb20.com/blog/powerpoint-twitter-tools/troubleshooting/comment-page-1/#comment-862</link>
		<dc:creator>Timo Elliott</dc:creator>
		<pubDate>Wed, 25 Nov 2009 14:25:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.sapweb20.com/blog/?page_id=652#comment-862</guid>
		<description>Unfortunately, you do have to have a Twitter account to use the voting. I tried to use the +447624801423 number to associate my phone with my Twitter account, by sending &quot;START&quot;, as directed, but I&#039;m not getting any reply (I&#039;m in France). 

If I go to the page http://twitter.com/devices I get this text:

&lt;blockquote&gt;Use Twitter with Text Messaging!
Send a message with the word START to one of Twitter&#039;s local short codes: 
(note that some carriers do not yet support Twitter)
US: 40404
Canada: 21212
UK: 86444 (Vodafone, Orange and O2 customers)
India: 53000 (Bharti Airtel customers)
Indonesia: 89887 (AXIS customers)
New Zealand: 8987 (Vodafone and Telecom NZ customers)&lt;/blockquote&gt;

-- i.e. no mention of the +447624801423 number, so it looks like it now only works for those countries, sadly.

By the way, I did look into trying to support SMS voting directly, but I couldn&#039;t find a service that provided a cheap and convenient way of doing it... </description>
		<content:encoded><![CDATA[<p>Unfortunately, you do have to have a Twitter account to use the voting. I tried to use the +447624801423 number to associate my phone with my Twitter account, by sending &#8220;START&#8221;, as directed, but I&#8217;m not getting any reply (I&#8217;m in France). </p>
<p>If I go to the page <a href="http://twitter.com/devices" rel="nofollow">http://twitter.com/devices</a> I get this text:</p>
<blockquote><p>Use Twitter with Text Messaging!<br />
Send a message with the word START to one of Twitter&#8217;s local short codes:<br />
(note that some carriers do not yet support Twitter)<br />
US: 40404<br />
Canada: 21212<br />
UK: 86444 (Vodafone, Orange and O2 customers)<br />
India: 53000 (Bharti Airtel customers)<br />
Indonesia: 89887 (AXIS customers)<br />
New Zealand: 8987 (Vodafone and Telecom NZ customers)</p></blockquote>
<p>&#8211; i.e. no mention of the +447624801423 number, so it looks like it now only works for those countries, sadly.</p>
<p>By the way, I did look into trying to support SMS voting directly, but I couldn&#8217;t find a service that provided a cheap and convenient way of doing it&#8230;</p>
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	<item>
		<title>By: Deon</title>
		<link>http://www.sapweb20.com/blog/powerpoint-twitter-tools/troubleshooting/comment-page-1/#comment-804</link>
		<dc:creator>Deon</dc:creator>
		<pubDate>Tue, 24 Nov 2009 14:28:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.sapweb20.com/blog/?page_id=652#comment-804</guid>
		<description>Hi Timo, 

I&#039;m trying to use the voting functions for an upcoming CRM SIG event for some fun elements / participation from the audience, but cannot get the voting to work. I have tried the refresh options mentioned above. Not sure if this is the problem, but in S. Africa there is no short codes for SMS from phone, so I have been testing it with this # listed - +44 7624 801423, but no success. Does this work only on phones registered in Twitter ? This was my SMS msg content =  @votebytweet warmer SAPCRMSIGTest. It works if I use my own twitter account / profile from my phone, but obviously, I expect very few people in audience to have their own Twitter accounts and that most would have to use SMS function from their phones to participate in the survey ... 

Any suggestions / experiences on this ??

Regards,</description>
		<content:encoded><![CDATA[<p>Hi Timo, </p>
<p>I&#8217;m trying to use the voting functions for an upcoming CRM SIG event for some fun elements / participation from the audience, but cannot get the voting to work. I have tried the refresh options mentioned above. Not sure if this is the problem, but in S. Africa there is no short codes for SMS from phone, so I have been testing it with this # listed &#8211; +44 7624 801423, but no success. Does this work only on phones registered in Twitter ? This was my SMS msg content =  @votebytweet warmer SAPCRMSIGTest. It works if I use my own twitter account / profile from my phone, but obviously, I expect very few people in audience to have their own Twitter accounts and that most would have to use SMS function from their phones to participate in the survey &#8230; </p>
<p>Any suggestions / experiences on this ??</p>
<p>Regards,</p>
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